Purchase Terms

These terms:

What these terms cover. These are the terms and conditions on which we supply courses to you.

Why you should read them. Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide courses to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, please contact us to discuss.

Information about us and how to contact us:

Who we are. We are Aspire Skincare Distribution Ltd. a company registered in England and Wales. Our company registration number is and our registered office is at ASPIRE Princess Road, Oldham, Manchester OL2 7AZ.

How to contact us. You can contact us by telephoning our customer service team by writing to us at email: aspireskin@hotmail.com; telephone: 07770 305 969 ; or the registered office address in 2.1 above.

How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order.

“Writing” includes emails. When we use the words “writing” or “written” in these terms, this includes emails.

Price and payment:

Where to find the price for the course. The price of the course (which includes VAT) will be the price indicated on the website order pages when you placed your order. We use our best efforts to ensure that the price of the course advised to you is correct. However please see clause 3 for what happens if we discover an error in the price of the product you order.

We will pass on changes in the rate of VAT. If the rate of VAT changes between your order date and the date we supply the product, we will adjust the rate of VAT that you pay, unless you have already paid for the course in full before the change in the rate of VAT takes effect. The prices that show on the website are VAT inclusive.

What happens if we got the price wrong. It is always possible that, despite our best efforts, some of the courses we sell may be incorrectly priced on our website.  In this instance we will contact you to let you know as soon as possible, as we may have to cancel your order.

What you must pay: We require a 10% deposit minimum before enrolling, scheduling or sending any training material out. 

How you must pay. We offer 3 payment options and accept payment with most debit cards and credit cards (more details are available on the website).

We can charge interest if you pay late. If you do not make any payment to us by the due date we may charge interest to you on the overdue amount at the rate of 4% a year above the base lending rate of the Bank of England from time to time. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You must pay us interest together with any overdue amount.

What to do if you think an invoice is wrong. If we send you and invoice and you think an invoice is wrong please contact us promptly to let us know. You will not have to pay any interest until the dispute is resolved. Once the dispute is resolved we will charge you interest on correctly invoiced sums from the original due date.

Discount Codes: Discount codes are for a limited time and use only. Only one discount code can be used at anyone time. If you are found to be abusing the discount codes, your order may be cancelled and we may block any future orders. Please also note that we will investigate any discount code abuse. The investigation will be carried out at Aspire Head Quarters.

Refund policy:

All payments made are non-refundable.
 
We require the full outstanding balance to be paid if students want to reschedule training within 14 days prior, to planned arrival. 

How we will use your personal information. We will only use your personal information as set out in our Privacy Policy. 

Complaints Procedure:

If for any reason you wish to make a complaint, please do the following.

Please put your complaint into an email to info@aspireaestheticsacademy.co.uk.

We ask that you allow up to 72 hours for the complaint to be acknowledged.

We may take up to 28 days to full resolve your complaint, this could include asking you for any evidence you may have.

If at any point throughout the 28 days, you post on any social media platforms, anything that could be detrimental to Aspire Aesthetics Academy, this could jeopardise your complaint: this resulting in your complaint been rejected and unresolved.